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Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Can you return a Verizon phone bought online to a store?
If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon store, you can return it to any Verizon store. Please search Return Policy on verizon.com for more details.
Do I need to return Verizon FIOS modem?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
Do I need to return Verizon remotes?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
Do I return Verizon ONT?
You don’t return the ONT. It stays with the house, you move, it doesn’t.
What is the difference between a Verizon store and a Verizon authorized retailer?
What Is the Difference Between Verizon And Verizon Authorized Retailer? Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
How do I get a new cable box from Verizon?
If you are an active Verizon Fios TV – Private subscriber, you may upgrade your Set Top Box (STB) to a DVR by calling Verizon at 1.800. VERIZON (1.800. 837.4966).
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
Can you cancel Verizon FiOS within 30 days?
Verizon Fios IS is subject to a thirty-(30) calendar day money-back guarantee, which begins upon billing. During this thirty (30) day period you may cancel the Service and receive a full refund of all monthly charges paid as well as any one-time charges and equipment charges paid to Verizon.
How do I cancel my FiOS cable and keep Internet?
Yes. Call 1800 Verizon and get a customer service representative. If you can’t get one, say cancel service (or the like). You should get someone then.
Is it safe to throw away a router?
Can I Throw Away an Old Router? You should not dispose of your old routers via your council collected general waste and recycling bins. This is because your router will fall into the category of waste electrical and electronic equipment recycling or WEEE for short.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
What do I do with my old modem and router?
Let’s take a look at each of these uses for old routers in more detail. Build a Wireless Repeater. Guest Wi-Fi Connection. Cheap Internet Radio Streamer. Use the Router as a Cheap Network Switch. Turn Your Old Router Into a Wireless Bridge. Convert Your Router Into a NAS Drive. Use an Old Router as a Web Server.
Can I return a phone if I don’t like it?
Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back.
Should I remove the SIM card before trading in my phone?
Remove your SIM card. To be extra safe, it’s a good idea to remove your SIM card, which may contain your phone number, security information and billing info. Take out the SIM card and replace the tray.
How do I delete my old Verizon phone?
For most Android devices, a Reset can be completed by going to: Settings. Backup & Reset. Factory Data Reset, review the reset details, Then tap Reset Phone.
What is Verizon ONT box?
What Is An ONT. ONT stands for “Optical Network Terminal” (ONT). It’s that bulky box the Verizon technician installs for FiOS Internet, TV, and phone. This device takes the fiber optic signals coming from the Verizon backbone and translates them for use with devices in your house.
How much does a Verizon store owner make?
How does the salary as an Owner at Verizon compare with the base salary range for this job? The average salary for an Owner is $75,970 per year in United States, which is 9% higher than the average Verizon salary of $69,156 per year for this job.
What does TCC stand for Verizon?
Stick to the VZW stores – Avoid TCC (The Cellular Connection)Jan 20, 2016.
Who is Victra?
Victra is the leading exclusive premium retailer for Verizon Wireless products and services. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and product insurance.
